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Frequently Asked Questions

FAQOur Customer Service Department is here to help in any way we can. We offer hundreds of answers to Frequently Asked Questions in our online database to help you with your immediate problem. You can search this online database by category or by keyword.


Question Category Sub-Category
My Steam Mop is not putting out any steam. What can I do to correct this? Steam Steam Mop
There is steam coming out of the hole on the side of my Steam Mop. What can I do to correct this? Steam Steam Mop
What is the Steam Mop? Steam Steam Mop
Can I put cleaning chemicals and shampoos in my Steam Mop? Steam Steam Mop
How do I know when I need to change my filter? Steam Steam Mop
How do I use my Steam Mop to sanitize my floor? Steam Steam Mop
How easy is it to maintain my Steam Mop? Steam Steam Mop
How long will it take my Steam Mop to heat up? Steam Steam Mop
What are the benefits to cleaning with steam vs. traditional cleaners? Steam Steam Mop
What type of mop pads are used with this steam mop? Steam Steam Mop
What types of flooring can I use my Steam Mop? Steam Steam Mop
Does the Little Green work effectively at removing pet stains and odors? Deep Cleaners Little Green - 30K4-Z
I have a few small areas that need cleaning. What would you recommend? Deep Cleaners Little Green - 30K4-Z
Is the Little Green as effective at cleaning as a full size machine? Deep Cleaners Little Green - 30K4-Z
Is the Little Green safe for all carpet and upholstery types? Deep Cleaners Little Green - 30K4-Z
What are the advantages of using the Little Green versus store bought chemical cleaners? Deep Cleaners Little Green - 30K4-Z
What maintenance is required for the Little Green? Deep Cleaners Little Green - 30K4-Z
Which formulas can I use in my BISSELL compact deep cleaner? Deep Cleaners Little Green - 30K4-Z
I am experiencing low suction with my BISSELL Little Green Series 1400. How can I correct this? Deep Cleaners Little Green - 30K4-Z
My Little Green model 1400 will not spray. What should I try? Deep Cleaners Little Green - 30K4-Z
My Little Green Series 1400 is leaking from the bottom. How can I correct this? Deep Cleaners Little Green - 30K4-Z
I have a Little Green Machine. Is the TurboBrush attachment compatible with it? Deep Cleaners Little Green - 30K4-Z
What temperature water should I put in the Little Green? Deep Cleaners Little Green - 30K4-Z
Can I use Little Green or Little Green Pet Formula in my full-sized Deep Cleaner? Deep Cleaners Little Green - 30K4-Z
Can I use Formulas for Full Size Deep Cleaners in my Portable Deep Cleaner? Deep Cleaners Little Green - 30K4-Z