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Frequently Asked Questions

FAQOur Customer Service Department is here to help in any way we can. We offer hundreds of answers to Frequently Asked Questions in our online database to help you with your immediate problem. You can search this online database by category or by keyword.


Question Category Sub-Category
Can the handle be shortened on the Woolite Rug Stick? Cleaning Formulas General
Why doesn't the foam spray out of my BISSELL Rug Stick? Cleaning Formulas General
I have purchased OxyKIC in the past and can no longer find this - why? Cleaning Formulas General
How do I remove coffee stains from my carpet? Cleaning Formulas General
How do I remove red wine from my carpet? Cleaning Formulas General
How do I remove pet urine stains from my carpet? Cleaning Formulas General
In which machines can I use the BISSELL Hard Floor Solutions cleaner? Cleaning Formulas General
What types of flooring can the Hard Floor Cleaning Solutions formula be used on? Cleaning Formulas General
What are the advantages of a bagless vacuum? Vacuums General
How do I maintain my Bagless vacuum? Vacuums General
Do the current canister deep cleaners hook to the faucet? Deep Cleaners General
Does BISSELL have replacement parts available for the faucet hook up machines? Deep Cleaners General
Do any of your Deep Cleaners clean bare floors? Deep Cleaners General
Can I use cleaning formulas other than the BISSELL brand? Deep Cleaners General
Will deep cleaning work on more than my carpet? Deep Cleaners General
Do you have a hand held tool for BISSELL machines with a rotating brush? Deep Cleaners General
Are all deep cleaners properly equipped to clean an entire home? Deep Cleaners General
Where can I locate the model number and the serial number on my upright deep cleaner? Deep Cleaners General
Is the Little Green as effective at cleaning as a full size machine?(2) Deep Cleaners General
Where can I purchase replacement parts for my BISSELL Deep Cleaner? Deep Cleaners General
Where can I locate the model number and the serial number (image code) on my upright vacuum? Vacuums General
The brush is not rotating on my vacuum, what would cause this? Vacuums General